Effective Date: 20 November 2025
Entity: JCGAU Pty Ltd (ABN: 88 685 023 652)
Website: www.jcgau.com.au
Phone: 1300 909 938
Email: [email protected]
1. Overview
JCGAU Pty Ltd (“JCGAU”, “we”, “us”, or “our”) respects your privacy and is committed to managing personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we handle personal information collected via our website and associated digital platforms.
2. Information We Collect
We may collect and hold personal information including (but not limited to):
- Names, email addresses, phone numbers, and business details
- Information submitted through contact or application forms
- IP addresses and device/browser information
- Behavioural data through cookies or analytics tools
- Any other information voluntarily provided by users or collected automatically
We may also collect non-identifying data to better understand website usage and improve our services.
3. How We Collect Information
Information is collected via various methods including:
- Website contact forms, enquiry submissions, or feedback tools
- Job or trade applications
- Cookies and third-party tracking tools (e.g. analytics or advertising pixels)
- Direct correspondence with our team
4. Purpose of Collection
JCGAU collects personal information for purposes including:
- Responding to enquiries and communicating with stakeholders
- Managing construction projects and service delivery
- Recruitment and human resources administration
- Marketing, advertising, and promotional communications
- Website analytics and performance optimisation
- General business operations and compliance with legal obligations
We may retain personal information for as long as reasonably required for the above purposes or as required by law.
5. Storage and Security
All website data is securely stored on servers located in Sydney, Australia. Some third-party service providers used by JCGAU may host or process information on servers located in other jurisdictions.
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure. However, transmission of data over the internet is not guaranteed to be 100% secure.
6. Disclosure to Third Parties
We may disclose personal information to:
- Employees, contractors, and subcontractors of JCGAU
- Service providers such as hosting, CRM, marketing, or analytics platforms
- Legal, accounting, or IT advisors
- Government authorities if legally required
Third-party providers may be located or operate outside Australia. By using our website, you acknowledge this possibility.
7. Cookies and Tracking Technologies
Our website may use cookies, scripts, and other tracking technologies to improve user experience and website performance. You can disable cookies via your browser settings; however, doing so may affect functionality.
We may also use tools such as Google Analytics or similar services to understand traffic patterns, user engagement, and marketing effectiveness.
8. Access and Correction
You may request access to or correction of your personal information held by JCGAU. To make a request, please contact us using the details below. We may require proof of identity and reserve the right to charge a reasonable fee for administrative costs.
9. Children
While our website is not specifically targeted at children, it is not restricted to persons over 18. We do not knowingly collect personal information from minors without consent.
10. Policy Updates
This Privacy Policy may be updated periodically at JCGAU’s discretion. The most recent version will be published on our website. Continued use of the website indicates acceptance of any updated terms.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
JCGAU Pty Ltd
Phone: 1300 909 938
Email: [email protected]
Website: www.jcgau.com.au